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Every possibility that exists in the workplace, from getting your employees to change undesirable behavior to improving performance, depends on your ability to relate and to create trust. Trust moves you and your team towards challenge and change with more confidence. Trust establishes the foundation for successful working relationships. Trust is created over time and though exemplary behavior. Recognize the value of the person’s Self-esteem:
Listen actively and respond in a manner that shows you understand:
Ask for his/her opinions and encourage active participation:
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Focus on results more than on personal praise.
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Let them know that you do not have all the answers.
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You are not beyond asking for assistance.
How Trust is Destroyed:
LENGTH: 4 Hours
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