English for Hotel Employees

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Price: $59.95
Includes Audio CD and Corresponding Book
Volume Discounts are Available

English for Hotel Employees has been designed to teach the non-English speaking Hispanic employee how to communicate with their English speaking customers. This learning program goes directly to the learning issues that are associated with the Hotel Industry.

How the learning system works:

First, the audio CD introduces the words and sentences of the Restaurant Industry. The employee first hears the words in Spanish and then learns the correct corresponding English meaning and pronunciation.

• Welcoming the Customer
• Greetings
• Introductions
• Luggage Handling
• Escorting the Customer to the room
• Responding to Tips
• Customer Care