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How well do you relate to others?
How are you perceived by your team members and those who report to you?
Your communication style describes and defines who you are in your workplace. Effective communication skills produce positive results!
OBJECTIVES:
In this Workshop the participant will…
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Learn to deal with employee conflict and help to resolve tensions
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Recognize the personal strengths of others and motivate effectively
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Improve your communication style
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Learn to handle challenging personalities
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Develop an atmosphere of trust
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Gain respect of others and foster a philosophy of respect for others
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Apply the fundamentals of effective interpersonal communications
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Effectively communicate basic work expectations
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Establish guidelines for recognizing superior performance
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Learn to discuss and eliminate unsatisfactory work behaviors
WHO SHOULD ATTEND:
All employees, intact teams, team leaders and managers
SUPPLIED MATERIALS:
Participant resource manual, interactive skills practice.
LENGTH: 4 Hours
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